MINI HEART SIGNATURE CUSTOM NECKLACE

• Chain style: Adjustable link
• Necklace material: Stainless steel
• Plating: White gold, 18k gold plated
• Color options: Silver, Gold
• Stones: High quality cubic zirconia
• Length: 16-20 inch

Please allow 4-6 weeks to process your custom items. Orders placed on weekends or holidays will begin processing the next business day.

Shipping is provided by USPS, and you can view current rates and estimated delivery times at checkout. Please note that these dates are not guaranteed. Once your order has left our facility, all delivery timelines and transit updates are solely determined by the carrier. Typically, shipping takes 3–5 business days.

IMPORTANT: Processing time applies regardless of the shipping method selected at checkout

To view our full shipping policy please click here.

RETURNS

We have a 7-day return policy, which means you have 7 calendar days after order shows delivered to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need proof of purchase. Please note when returning an item you are ONLY ELIGIBLE FOR A E-GIFT CARD (store credit) for the purchase amount, this will not include shipping and tax fees. Checking for correct measurements and reading every description before purchasing is well advised to reduce customer returns.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will NOT BE ACCEPTED. Please note you are responsible to pay for all shipping and handling fees. 

NON-RETURNABLE/ REFUNDABLE

Certain types of items cannot be returned, and are ineligible for a refund/store credit of any kind.

• Custom products (such as personalized items) 
• Pre-Order Items
• Wholesale orders
• E-Gift cards
• Digital Products
• Earrings (due to sanitary reasons)
• Marked Down Items (such as final sale)

EXCHANGES

You have 7 calendar days to request an exchange. Please review our return policy above before proceeding. If the product you'd like to exchange is out of stock, you'll automatically receive an e-gift card (store credit) for the purchase amount, excluding shipping and tax fees.

To view our full policy please click here.