RETURNS
We have a 7-day return policy, which means you have 7 calendar days after order shows delivered to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need proof of purchase. Please note when returning an item you are ONLY ELIGIBLE FOR A E-GIFT CARD (store credit) for the purchase amount, this will not include shipping and tax fees. Checking for correct measurements and reading every description before purchasing is well advised to reduce customer returns.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will NOT BE ACCEPTED. Please note you are responsible to pay for all shipping and handling fees.
NON-RETURNABLE/ REFUNDABLE
Certain types of items cannot be returned, and are ineligible for a refund/store credit of any kind.
- Custom products (such as personalized items)
- Pre-Order Items
- Wholesale orders
- E-Gift cards
- Digital Products
- Earrings (due to sanitary reasons)
- Marked Down Items (such as final sale)
EXCHANGES
You have 7 calendar days to request an exchange. Please review our return policy above before proceeding. If the product you'd like to exchange is out of stock, you'll automatically receive an e-gift card (store credit) for the purchase amount, excluding shipping and tax fees.
To view our full policy please click here.